NSCA will contact the complainant to explain its complaints and disciplinary procedures and discuss further what steps will be taken.
the name of the chiropodist;
the reason for the complaint;
details about the specific incident(s) including dates and locations;
complainant's name, address and daytime contact telephone number(s).
Complaints procedure

Members are expected to adhere to NSCA’s Code of Conduct and practice according to the defined Standards of Practice.

These standards of practice and conduct are in place to ensure that the public receive competent and safe care.  All members are responsible for meeting such standards.

An important aspect of self-regulation is to ensure that there is a mechanism in place to investigate and respond to complaints that are made against members.

What should I do if I have a problem with my chiropodist/podiatrist?

In the first instance, NSCA encourages for both the patient and the member to discuss the problem between themselves; aiming to resolve the problem.

If, however, a complaint is still required to be made, send to NSCA in writing, either by mail or email, your complaint.  NSCA would require the following information:

Our mission is to strive
to improve the
overall foot healthcare
to the public by
focussing on preventing, diagnosing and treating conditions associated with the foot, as well as to facilitate the delivery of knowledge of foot healthcare in a safe and professional manner.
Nova Scotia Chiropody Association
Quality Assurance                     Complaints                     CPD